English · 廣東話 · 普通话
Cantonese and Mandarin-speaking physiotherapy and chiropractic in London
Every clinician at UK Pain Clinic — our physiotherapists and our chiropractor — speaks English, Cantonese and Mandarin, so you can explain your pain in the language you think in. We are on Southampton Row in Bloomsbury, a few minutes' walk from Russell Square and Holborn stations.
Our clinicians — all speak English, Cantonese and Mandarin
Dr Lok Sze Candice Wong
Chiropractor (GCC registered)
English · 廣東話 · 普通话
Mr Tim Tsui
Clinical Lead Physiotherapist · Chartered Physiotherapist (UK), registered in Hong Kong
English · 廣東話 · 普通话
Julius Cheuk Chung
Chartered Physiotherapist
English · 廣東話 · 普通话
Read full profiles, registration numbers and treatments on our team page. →
Physiotherapy and chiropractic under one roof
We offer two kinds of care, and every first appointment starts with a full assessment:
- Physiotherapy – assessment, hands-on treatment, exercise rehabilitation and, where appropriate, acupuncture/dry needling, focused shockwave and other equipment-based treatment, from HCPC-registered physiotherapists.
- Chiropractic – assessment and chiropractic adjustments from our GCC-registered chiropractor, combined with soft-tissue work and rehabilitation advice.
Not sure which to choose? Read physio or chiropractor? or simply book the earliest initial assessment — our clinicians work as one team and can move your care between them if your plan needs it.
Getting here from where you live
We are at UG, 77 Southampton Row, London WC1B 4ET (lower ground floor, entrance through the Ways Pharmacy door). Russell Square station (Piccadilly line) is about 6 minutes' walk and Holborn (Central and Piccadilly lines) about 7.
- Sutton, Croydon and south London – Thameslink to St Pancras International, then the Piccadilly line one stop to Russell Square.
- Kingston, Surbiton, Richmond and south-west London – South Western Railway to Waterloo, then bus 59, 68, 168 or 188, which stop on Southampton Row a minute from our door.
- Reading, Slough, Ealing and west London – Elizabeth line to Tottenham Court Road (about 12 minutes' walk), or change to the Central line for one stop to Holborn.
- Milton Keynes, Watford and the north-west – trains to Euston, then about 15 minutes' walk or bus 59, 68, 91 or 168.
- Stratford and east London – Central line direct to Holborn.
- Canary Wharf – Elizabeth line to Tottenham Court Road.
- Colindale and north London – Northern line to Tottenham Court Road or Euston, then about 12–15 minutes' walk.
Journey times vary; check the TfL Journey Planner before you travel. See contact and directions for a map.
Booking, self-pay and insurance
- Self-pay: you do not need a GP referral. Book online and choose an initial assessment; see our fees.
- Private health insurance: we work with major UK insurers including Bupa, AXA, Aviva, Vitality, WPA and Cigna. Your insurer decides your cover and pre-authorisation, so please check with us before you book.
- Evenings and weekends: we are open Thursday evenings and Saturdays as well as weekdays.
Frequently asked questions
- Do your physiotherapists and chiropractor speak Cantonese and Mandarin?
Yes. Every clinician at UK Pain Clinic speaks English, Cantonese and Mandarin, so your assessment, explanation and exercise advice can be given in the language you prefer.
- Do I need a GP referral?
Not if you are paying for yourself — you can book online directly. Some insurance policies need a GP referral; your insurer will tell you. See do I need a GP referral?
- Should I see a physiotherapist or the chiropractor?
Either can assess common neck, back, shoulder, hip and knee problems. If you are unsure, book the earliest initial assessment; our clinicians work as one team and can move your care between them. See physio or chiropractor?
- Can I use private health insurance?
We work with major UK insurers including Bupa, AXA, Aviva, Vitality, WPA and Cigna. Your insurer decides your cover and pre-authorisation, so please check with us before you book.
- Can I contact you in Chinese?
Yes. Message us on WhatsApp or WeChat in Chinese or English, or email us — see contact.
This page is general information about our clinic, our languages and how to reach us, not medical advice or a diagnosis. A clinician will assess you before recommending any treatment, and outcomes vary from person to person. Read our full disclaimer
Book in the language you prefer
Book an initial assessment online. Using insurance? Check with us before you book.